The rules that keep shopping at Day 2 Day Shoppers fair, safe and simple.
By browsing this website, using its features, submitting information, or placing an order, you agree to these Terms and Conditions and the applicable Privacy Policy. If you do not accept these terms, please discontinue use of the website.
You agree to use the website only for lawful purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the website in a way that could affect its security, functionality, or availability.
We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices, and availability are presented accurately. Colours and appearance may vary slightly depending on your device or display settings. Minor errors or inaccuracies may occasionally occur.
All products are subject to availability. Adding a product to a cart does not guarantee that it will remain available until an order is confirmed. Products may be limited, discontinued, or temporarily unavailable without prior notice.
Product prices displayed on the website may change from time to time. Delivery charges, discounts, or promotional pricing will be displayed where applicable. If a significant pricing or listing error is identified before dispatch, the order may be reviewed or cancelled.
Submitting an order represents your request to purchase the selected products. Orders are confirmed subject to product availability, delivery coverage, verification, and fulfilment requirements. We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary.
We may verify order information, delivery details, or contact information before dispatch. An order may be declined or cancelled if the information provided is incomplete, inaccurate, cannot be verified, or if delivery to the specified location is not feasible.
Cash on Delivery is the only payment method available for purchases through the website. The total amount shown for the order is collected when the order is delivered. Customers are responsible for making the required payment before or upon receiving the order.
Customers should be prepared to pay the full Cash on Delivery amount associated with the order. The store does not require customers to enter credit card, debit card, or online banking credentials during checkout.
Orders may be cancelled before dispatch where cancellation is available. We may also cancel an order because of product unavailability, incorrect pricing, delivery limitations, suspected fraudulent activity, repeated failed deliveries, or other legitimate operational reasons.
Orders are generally prepared for dispatch within 24 hours after confirmation. Estimated delivery is 2–4 working days. Delivery estimates are not guaranteed and may vary because of destination, courier schedules, weather, holidays, transportation conditions, or other circumstances beyond reasonable control.
Orders above $75 qualify for free standard delivery. Orders of $75 or less are subject to a flat $6.99 delivery fee, unless a different promotional shipping offer is displayed during checkout.
Customers are responsible for providing a complete and accurate delivery address and reachable contact information. Delays or failed deliveries caused by incorrect, incomplete, inaccessible, or outdated information may not be considered the responsibility of the store.
Customers should be available to receive their order and make the required Cash on Delivery payment. If delivery cannot be completed, additional delivery attempts may be made according to the courier's procedures.
Refusing a confirmed Cash on Delivery order is not automatically treated as an approved return. Repeated refused orders or unsuccessful delivery attempts may result in order restrictions or limitations on future Cash on Delivery availability.
Eligible products may be returned within 14 days of delivery in accordance with the applicable Return and Refund Policy. Products should generally be unused, undamaged, and returned with their original packaging, tags, seals, accessories, and included materials intact.
Certain products may be excluded from returns due to hygiene, safety, consumable, digital, personalized, or product-specific restrictions. These may include opened personal care products, perishables, activated digital products, redeemed gift cards, activated memberships, and products specifically identified as non-returnable.
Customers should inspect products after delivery and report visible damage or defects as soon as reasonably possible. Issues should generally be reported within 48 hours, together with photographs or other information when requested, so that the matter can be reviewed.
If an incorrect product, missing item, or missing component is discovered, customers should notify support promptly with the relevant order information. After verification, an eligible replacement, return, or refund may be arranged.
Approved refunds are handled according to the applicable Return and Refund Policy after the relevant product has been received and inspected, unless another resolution is appropriate for the circumstances.
Since orders are placed using Cash on Delivery, refunds are not returned to credit cards, debit cards, or online payment accounts. Eligible refunds may instead be processed through an available bank transfer method or provided as store credit.
Delivery or pickup personnel are not authorized to provide cash refunds when collecting returned products. Refunds are processed only after the applicable return and verification procedure has been completed.